Lawnguard Refund Policy

At Lawnguard, we take pride in supplying high-quality lawn care products. If you are not completely satisfied with your purchase, we’re here to help.

Products must be returned within 30 days of the purchase date.
To be eligible for a refund, all items must be unused, unopened, and in their original sealed packaging.
We cannot accept returns on products that have been opened, used, or damaged after delivery.

Before sending a product back, please contact our team at info@lawnguard.com.au and 0447 113 500 to arrange a return authorization.
Once approved, returns should be shipped to the address provided by our customer service team.
The cost of return shipping is the responsibility of the customer.
We recommend using a trackable shipping service, as Lawnguard is not responsible for items lost in transit.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original method of payment.
Shipping costs (original and return) are non-refundable.

Lawnguard are not liable for any damage that may occur the products leave our warehouse, we recommend purchasing extra cover through Australia Post using the link below.

Australia Post Extra Cover

Only regular-priced items may be refunded. Unfortunately, sale or clearance items cannot be refunded unless faulty.

We only replace items if they are defective or damaged. For exchanges, please contact us at info@lawnguard.com.au